SARHAchat

The Sexual and Reproductive Health Assistant

Welcome to SARHAchat, your personal assistant for sexual and reproductive health!

SARHAchat is designed to provide you with personalized support and information.
Here's how to get started and make the most of your experience with SARHAchat.

Why SARHAchat?

Your concerns are our concerns.

The Problem

Getting accurate and reliable sexual and reproductive health info can be a struggle, especially when you need it fast, privately, and without the hassle. That’s where SARHAchat steps in.

Your Privacy

Your privacy is our priority. We collect non-identifiable chat data, like preferences and feedback, to improve our service. We never collect personal or identifiable information.

Topics & Features

Get on-demand emotional support and advice in a private and anonymous manner.

Emotional Support

How can I manage feelings of anxiety or stress related to sexual health? How do I talk to my partner about my sexual health concerns without feeling embarrassed? What should I do if I had unprotected sex last night?

Contraception Options

What are the different types of contraceptive methods available? Are there any side effects associated with contraceptive methods? Can contraceptives protect against sexually transmitted infections (STIs)? How soon after starting a contraceptive method is it effective?

Sexual Health Education

How often should I get tested for STIs? How can I prevent the transmission of STIs? What are the symptoms of common STIs?

Personal Summaries

Can you add what we just discussed to my personal summary? I have all of the information I need. Can you create my personal summary? Can you add that question to my personal summary? Can you remove that from my personal summary?

Personalized Summaries

After your session, download a personalized summary of your conversation. You can keep this to remember what was discussed and share the summary with your healthcare provider to discuss further.

Getting Started

SARHAchat will guide you through a conversation, providing information and asking questions to better understand your unique needs.

Accessing SARHAchat

You can access SARHAchat by clicking the "Chat with SARHAchat" button in the bottom right corner of your screen.

Using SARHAchat

Start a conversation by answering the opening prompt or typing in your question.

Tips for Effective Use

Be Honest

Provide accurate information to receive the best recommendations and support.

Explore and Ask

Don’t hesitate to ask any questions, no matter how sensitive. SARHAchat is here to handle a wide range of topics with empathy and confidentiality.

Feedback

After your session, please provide your feedback to help us improve SARHAchat using the following link:

Provide Feedback

Support and Help

Technical Support
If you encounter any technical issues, please note that in the feedback survey.

Privacy and Security

Confidentiality
Your privacy is our priority. All conversations are secure and confidential.

Thank you for using SARHAchat. We are here to support you in making informed and empowered decisions about your sexual and reproductive health. If you have any questions or need further assistance, feel free to reach out through our support channels at Kandyce@SARHAchat.com.

Last updated: 11/2026

Your Privacy Matters

Your sexual and reproductive health information is personal. At SARHAchat, we respect your privacy and work to protect the information you share with us.

SARHAchat is a website that uses artificial intelligence (AI) to answer questions about sexual and reproductive health. Its responses are guided by evidence-based health information and clinical guidelines to help provide accurate, reliable, and trustworthy information.

You can use SARHAchat without creating an account or sharing personal details like your name or location.

We save chat conversations to help make SARHAchat safer, more accurate, and more helpful for everyone. Before saving conversations, we use tools to find and remove information that could identify you.

This policy explains what information we collect, why we collect it, how we protect it, and what choices you have.

Privacy at a Glance

No account needed. You do not need to sign up or provide your name to use SARHAchat.
Your privacy comes first. We use tools to remove identifying details before saving conversations.
Your chats help us improve. Healthcare professionals regularly review saved conversations to improve the safety, accuracy, and quality of SARHAchat's responses.
Your health information is personal. We encourage you not to share names, addresses, phone numbers, or other identifying details.
Your chat session is temporary. You can quickly leave the chat and return to your current session. Refreshing the webpage clears your active chat session.
We cannot link saved chats back to you. We cannot find or delete a saved conversation based on who submitted it.

1. What Information Do We Collect?

Information You Share in the Chat

When you use SARHAchat, we collect the questions and information you choose to share. This may include:

Questions about sexual and reproductive health
Health concerns, experiences, or preferences
Information about birth control methods and other health options
Feedback about the chat and its responses

You do not need to share your name, contact information, or other identifying details.

Please avoid including personal details, such as your full name, address, phone number, or email address.

Information Collected When You Visit Our Website

Like many websites, SARHAchat may collect basic technical information when you visit. This may include:

Your browser and device type
Your preferred language
General information about website use

We use this information to help keep the website working and secure.

2. Why Do We Save Chat Conversations?

We save conversations to improve the safety, accuracy, and person-centeredness of SARHAchat.

Person-centered means that our responses aim to respect your needs, preferences, experiences, and personal choices.

A team of healthcare professionals regularly reviews saved conversations. This team includes midwives, doctors, nurses, and community health representatives.

They review conversations to:

Find and correct inaccurate or unclear health information
Identify responses that may be unsafe or misleading
Make information easier to understand
Improve how the chat responds to different needs, questions, and preferences
Make sure responses are respectful, supportive, and free of judgment
Check whether responses are consistent with current medical evidence and clinical guidelines

We use what we learn to improve SARHAchat for you and others in our community.

How We Use Conversations for Research

Saved conversations may also be used in research to better understand people's sexual and reproductive health information needs and how AI tools can provide safer, more useful information.

Research findings may be shared in scientific publications, presentations, or reports. Identifying information is removed before conversations are saved for review or research.

3. How Do We Protect Your Identity?

Before saving conversations, SARHAchat uses several steps to find and remove information that could identify you.

First, automated tools look for details such as names, email addresses, phone numbers, and identification numbers.

Next, an AI system reviews the conversation to look for other identifying details. These may include names of healthcare providers, organizations, or locations.

Information identified during these checks is removed from the saved conversation.

Our healthcare review team only reviews conversations after this process.

No automated system is perfect. Some identifying details may not be found or removed. For this reason, please avoid sharing personal information that could identify you.

4. What Happens to My Chat Session?

SARHAchat uses cookies to help the website work and remember certain choices, such as your preferred language.

Cookies are small files that help websites remember information.

They also help support features such as quickly leaving the chat and returning to your current session.

Your active chat session is temporary. If you refresh the webpage, your current chat session is cleared.

Important: Clearing your active chat does not remove the de-identified conversation data that SARHAchat saves to improve the tool.

5. Who Can See My Information?

Access to saved conversations is limited to authorized team members who need the information to evaluate, improve, or conduct approved research involving SARHAchat.

Our healthcare review team only sees conversations after identifying information has been removed.

The SARHAchat research team at the University of North Carolina at Chapel Hill is responsible for storing and protecting SARHAchat's saved data.

6. Can I Choose Not to Share My Conversation?

SARHAchat saves conversations as part of how we evaluate and improve the tool.

If you choose to use SARHAchat, your conversation will be collected and processed as described in this policy.

You can stop using SARHAchat at any time. You do not have to answer any question or share information you are uncomfortable providing.

Because we remove identifying information before saving conversations, we cannot connect a saved conversation to a specific person. This means we cannot find or delete a saved conversation based on a request from an individual user.

You can contact us with questions or concerns about your privacy.

7. Do We Share Your Information?

We use saved conversation data to improve SARHAchat and support research.

De-identified information may be included in research publications, presentations, or reports. We do not include details that could identify individual users. Data is shared as themes or summaries.

We may also need to disclose information when required by law, such as in response to a valid court order or other legal request. We will review these requests and respond as required by applicable law.

8. How Do We Keep Information Safe?

We use technical and organizational safeguards to help protect the information collected through SARHAchat.

These include:

Encryption: Helps protect information by making it unreadable to people without permission.
Limited access: Only authorized team members can access saved conversation data.
Multifactor authentication: Adds an extra step to verify the identity of people who access protected systems.
Removal of identifying information: Uses automated tools and AI checks to remove personal details before conversations are saved.

These safeguards help reduce privacy risks, but no website or online system can guarantee complete security.

9. What If I Contact SARHAchat?

If you email us, we will receive the information you choose to share, including your email address and the contents of your message.

We use this information to respond to your questions or concerns and meet any applicable legal requirements.

Please avoid sending sensitive health information or personal details through email unless necessary.

You can contact us at info@SARHAchat.com.

10. What About Links to Other Websites?

SARHAchat may provide links to health clinics, educational resources, hotlines, or other services.

These websites are managed by other organizations and may have different privacy practices.

We are not responsible for how these outside websites collect or use information. We encourage you to review their privacy policies before sharing personal details.

11. What Are My Privacy Rights?

You have the right to stop using SARHAchat at any time.

You can also contact us with questions or concerns about how we collect, use, or protect information.

Because saved conversations cannot be linked back to individual users, we cannot identify which saved conversation belongs to you.

12. Will This Privacy Policy Change?

We may update this privacy policy when our technology, data practices, or legal requirements change.

When we make changes, we will update the date at the top of this page.

We encourage you to review this policy from time to time.

13. How Can I Contact SARHAchat?

If you have questions about this privacy policy or how SARHAchat uses information, please contact us.

Email: info@SARHAchat.com

Find Care & Hotlines

SARHAchat is not an emergency service and cannot provide urgent help. If you want to talk to a real person, the hotlines below are free and confidential.
To find a clinic near you, use the federal locator.

If this is an emergency, call 911.
If you are thinking about harming yourself or in emotional crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline, any time.

Clinical Care

Find a clinic near you

Search Title X family planning clinics for birth control, STI testing and treatment, pregnancy testing, and related care — often at low or no cost, whether or not you have insurance.

Open ReproductiveHealthServices.gov

Planned Parenthood

Sexual and reproductive health information, healthcare services, and a health center locator.

Visit Planned Parenthood

AbortionFinder.org

Find verified abortion providers and resources for financial assistance, travel, and other support.

Visit AbortionFinder

IF YOU ARE IN CRISIS OR UNSAFE — 24/7

988 Suicide & Crisis Lifeline

Support if you are thinking about harming yourself or experiencing a mental health or substance use crisis. Free and confidential, 24/7.

Call 988 Text 988 Chat online

National Domestic Violence Hotline

Free, confidential support for relationship abuse, safety planning, and finding local services.

Call 1-800-799-SAFE (7233) Text START to 88788 Get support online

RAINN / National Sexual Assault Hotline

Free, confidential support for survivors of sexual assault and their loved ones, with referrals to local services.

Call 1-800-656-HOPE (4673) Text HOPE to 64673 Get support online

National Human Trafficking Hotline

Confidential support and connections to services for people experiencing human trafficking and those concerned about someone.

Call 1-888-373-7888 Text 233733 Get support online

SAMHSA National Helpline

Free, confidential information and referrals for mental health and substance use treatment, in English and Spanish.

Call 1-800-662-HELP (4357) Visit SAMHSA

General Information

Bedsider

Explore birth control options and practical information about sexual health and relationships from the nonprofit Power to Decide.

Visit Bedsider

CDC Sexual Health Resources

Information from the Centers for Disease Control and Prevention about sexually transmitted infections, prevention, and testing.

Explore CDC STI resources

About this tool and your data

The clinic search above is a tool run by HHS and loaded directly from reproductivehealthservices.gov. Whatever you type into it — including your ZIP code — goes to HHS and is handled under their privacy policy. SARHAchat cannot see it.
We never record what you type into the clinic search — no ZIP codes, no search terms, no names, no phone numbers. See our .

Website links open in a new tab. These organizations operate independently of SARHAchat and have their own privacy policies. The clinic search is provided directly by HHS; SARHAchat cannot see what you enter.

SARHAchat is shaped by a multidisciplinary research team committed to creating accessible, evidence-based sexual and reproductive health support.

Kandyce Brennan, DNP, CNM

Nurse-Midwife, Researcher, and Professor

University of North Carolina at Chapel Hill

I come from a family with Black and Boricua roots and grew up in rural and urban communities in Florida and North Carolina. As a teenager, I experienced barriers to accessing healthcare, clear information, and comprehensive sexual and reproductive health options that supported reproductive justice. My family's experiences have also shaped my understanding of the lasting effects of reproductive injustice and limits on reproductive choice.

Later, as a nurse-midwife, I had the privilege and joy of working alongside communities across North Carolina and beyond, where I saw how often people still struggle to access healthcare and health information that is accessible, easy to understand, and trustworthy.

I created SARHAchat to help change that. I want people to have a private, judgment-free place to ask questions, get trustworthy information, and feel supported in making their own decisions about their health and their bodies.

Tianlong Chen, PhD

Computer Scientist and Professor

University of North Carolina at Chapel Hill

I come from a Chinese immigrant and working-class background, and my family's experiences and sacrifices have shaped how I think about opportunity and access. During the COVID-19 pandemic, I saw how deeply health challenges could affect families and communities. That experience changed the direction of my work and strengthened my belief that technology should be used to improve people's everyday lives, especially for those who may face barriers to care, information, or other resources.

My research focuses on building artificial intelligence that is accurate, trustworthy, and useful in the real world. I work closely with experts in medicine, biology, and public health to create AI tools that can help address important health needs.

I built the technology behind SARHAchat to help create tools that make reliable health information easier to access and understand, while keeping people's needs, safety, and trust at the center.

Bianca Allison, MD, MPH

Pediatrician, Researcher, and Associate Professor

University of North Carolina School of Medicine

I'm the daughter of South Asian immigrants, and my experiences growing up in a conservative family have shaped how I think about access, opportunity, and people's ability to make decisions about their own lives. In my clinical work, I care for adolescents and young adults in a teen primary care clinic.

I've seen how difficult it can be for young people to find sexual and reproductive health information that is accurate, easy to understand, and free from judgment. My research focuses on improving contraceptive counseling and care so that young people feel heard and supported in making the decisions that are right for them.

I helped to make SARHAchat work for young people because everyone deserves a private place to understand their options, identify what matters most to them, and make informed choices about their health and their bodies.

Xinyu Zhao

Ph.D. Candidate in Computer Science

University of North Carolina at Chapel Hill

I help lead the technical development of SARHAchat, with a focus on building chatbot systems that provide reliable, high-quality information in ways that feel clear, trustworthy, and easy to use. What I value most about this work is the opportunity to connect technology with real community needs.

I am especially interested in how technology can support young adults as they navigate important questions about their health and make decisions that can shape their well-being. I believe AI should be designed with the people who will use it, not just with what the technology is capable of doing.

Through my work on SARHAchat, I hope to help create technology that is not only accurate and effective, but also useful, supportive, and responsive to the needs of the people it is designed to serve.

Additional Contributors

Rachel McInerney, DNP, FNP-C, PMHNP
Sexual and reproductive health content expert

Maureen Baker, PhD, RN
Engagement Expert

Jiaye Yang
Technical development